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Learn about topics important to hearing healthcare professionals from the comfort of your desktop computer or mobile device through IHS Webinars. Each presentation is 60 minutes long (unless otherwise noted) and is complimentary for anyone to attend. Most IHS Webinars are also available for CE credit, which requires that the CE applicant register for and attend the webinar, submit a completed CE exam/quiz with payment, and receive a satisfactory score.

Learn more about obtaining CE credit here


Most Recent Webinars



How to Dominate Search Results in Your Market


There are over 2,000 search changes a year, and over 200 ranking factors for every search link. Search engines are built to serve people; as people change, behaviors change, technology evolves, we all must incorporate these changes into our every day practices. 

How are you keeping up with these changes? Is your hearing aid practice at the top of the search engine results? Do you know how to get to the top? Ranking at the top of online search results for your area can help give you a competitive edge and increase your bottom line. With new tools and technology changing overnight, keeping up is extremely important to stay ahead.

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Presented:  Tuesday, October 16, 2018 at 12:00 pm ET




Hearing Aids and the Brain


In the last few years there has been a lot of “buzz” about hearing aids and the brain. When people come into a hearing healthcare office/clinic it is difficult to sort through all of the science on this topic in an attempt to answer their questions.

Kelly Tremblay, PhD, CCC-A, F-AAA will explain the importance of getting sound to the brain, and using it. Science will be made simple so everyone can understand the connection between hearing aids and the brain.This presentation will also touch on new resources that are available to hearing healthcare professionals and the general public.

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Presented: Thursday, July 26, 2018, 12:00PM




Aural Rehabilitation in Modern Practice: Steps for Success


Your patient has received their hearing aids—now what?

Patients need help adjusting to hearing loss and making the best use of their hearing aids and assistive devices, but this process starts from the moment you meet the patient, not after they’ve received their hearing aids. Learn how to embed counseling and aural rehabilitation (AR) techniques in every appointment to show your patients how to live and function with a hearing aid and hearing loss, without limiting their independence.

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Presented: Thursday, June 28, 2018, 12:00PM

**Note this is a 90 minute webinar**



OTC and Oticon, Inc.


Will the advent of OTC hearing aids change your business?

The Over the Counter (OTC) Hearing Aid Act, passed in the US in 2017, is a game changer for hearing aid dispensing professionals. Or is it? Many viewpoints abound on this controversial topic. Getting all the information you can now is imperative. Learn how one manufacturer is approaching OTC, the Hearing Industries Association (HIA) position, background and current status of the OTC law, and where we go from here.

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Presented: May 9, 2018, 12:00PM ET



Close More Sales Using Your Front Office Staff


Are you and your staff helping or hurting sales?

The first thirty minutes of an appointment are crucial for establishing and gaining trust, which is critical for closing the sale. Hearing healthcare professionals need to utilize front office staff, especially the Patient Care Coordinator, to help gain the trust of their prospective patients and maintain the trust of their current patients. Expert presenter, Russell Armstrong, Practice Owner and Sales Consultant, will explore techniques used to establish trust and to better ask the key questions that get the answers needed to help close the sale.

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Presented: June 28, 2017, 12:00PM ET



Combining Wireless Technologies


Are you up to speed with how wireless technology is being used in hearing instruments?

In utilizing wireless technologies in hearing instruments, manufacturers have historically been challenged with the choice of prioritizing audiological performance or patient convenience. Join expert presenter, Eric Branda, AuD, Director of Product Management for Sivantos, for an in-depth look at how wireless technology is being used in modern hearing instruments.

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Presented: May 24, 2017, 12:00PM ET




Hearing Loops - Front Row Hearing in Every Seat


Are you and your patients in the loop with this amazing technology?

Join us for an in-depth look at the technology, benefits and history of hearing loop systems and how they can be used to improve your practice and the quality of life for your patients.  Expert presenter, Nick Hobbs, Owner of Active Life Hearing Loops, will explore hearing loop technology and how it can open new doors for those with hearing loss. Discover how educating your patients about telecoils (t-coils) and how they integrate with looping systems is critical for improving their acceptance and overall satisfaction with their hearing instruments and with you as a hearing healthcare provider.

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Presented: April 26, 2017, 12:00PM ET



Client Trust - Your Business Imperative


Are you building relationships with your clients based on trust?

Join us for an in-depth look at how trust is built with clients and how hearing healthcare professionals can build long-lasting relationships with their clients based on trust. Expert presenter and President of Custom Training Concepts, CW Miller, will explore the less understood basics of trust, look at the dynamic nature of the trust cycle and reveal the ever present “Paradox of Trust.”

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Presented: March 29, 2017, 12:00PM ET




Building Relationships with Physicians


Are you building key relationships with physicians?

Join us for an in-depth look at how hearing healthcare professionals can build mutually beneficial relationships with physicians. Expert presenter, Bob Tysoe, Owner of the Hearing Healthcare Marketing Co., will present an overview on building business-to-business marketing strategies that focus on maximizing profits and improving the quality of life for patients.

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Presented: March 29, 2017, 12:00PM ET




Acoustic Reflex Testing: Methodology, Interpretation and Clinical Uses


Are you utilizing acoustic reflex testing in your practice?

Join us for an in-depth look at acoustic reflex testing common practices and how to implement them within your practice. Expert presenter, Ted Venema, PhD, will present an overview of the methodology, interpretation and clinical uses of acoustic reflex testing.

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Presented: January 26, 2017, 12:00PM ET




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