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A Message from the Executive Director

Update on IHS, NBC-HIS and the Coronavirus (COVID-19)

I’m writing to share with you that the International Hearing Society and the National Board for Certification in Hearing Instrument Sciences have taken preventive and proactive measures to keep the staff team healthy and safe. We are following the advice of Michigan Governor Gretchen Whitmer to slow the spread of COVID-19.

Governor Whitmer has stated on the State of Michigan website:

“We are taking every step we can to mitigate the spread of the virus and keep Michiganders safe. I have declared a state of emergency to harness all of our resources across state government to slow the spread of the virus and protect families. It’s crucial that all Michiganders continue to take preventative measures to lower their risk, and to share this information with their friends, family, and co-workers.”

With cases of the Coronavirus reaching more than 50 in the state of Michigan, and a confirmed case in Wayne county (where the IHS and NBC-HIS joint office is located), we are moving to a remote work environment. Please know that the staff team is available to you via our remote infrastructure. We have access to our email, files, and phone calls are forwarded to our cell phones. We will also periodically have team members at the home office to ship products. Our desire is to keep the work flow steady during these unique times.

If you have a general inquiry for IHS:

Please email You may also contact staff directly through the phone directory or via email through our staff directory web page.

To reach NBC-HIS staff:

Please email to reach Certification Manager Mary Buday and Certification Coordinator Mary Stone.

Both IHS and NBC-HIS email accounts are monitored by several team members.

Our goal is to keep working during this current time so that when things are back to normal, we haven’t missed a beat. Please know that we are here for you and have you, our cherished members and valued customers, in our thoughts and prayers. Please let me know if there is anything we can do to provide you with additional support during these times.


Kathleen Mennillo, MBA
Executive Director
International Hearing Society and
National Board for Certification in Hearing Instrument Sciences

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